Vertex Growth Systems
Refund & Cancellation Policy
Last updated: September 2026
1. Scope
This policy applies to payments made to Vertex Growth Systems ("VGS") for memberships in our operated B2B industry communities.
2. Service cancellations
You may cancel a service engagement by writing to vertexgrowthsystems@gmail.com. Cancellations take effect from the date we confirm receipt in writing. Any work already delivered or costs already incurred up to the cancellation date remains payable.
3. Membership cancellation and recurring subscriptions
Membership cancellation requests should be sent to vertexgrowthsystems@gmail.com. For recurring memberships, cancellation stops future renewal charges after the cancellation is processed; it does not automatically reverse a membership period that has already started.
4. Refunds
Fees for services already rendered are non-refundable. For advance service payments, a refund of an unused portion may be considered after deducting costs already incurred. Community membership fees cover access for the stated membership period and are generally non-refundable once that membership period has begun, except where access could not be provided by VGS. Approved refunds are processed to the original payment method within 7–10 business days.
5. Incorrect or duplicate charges
If you believe a charge is incorrect or duplicated, contact us promptly at vertexgrowthsystems@gmail.com with the relevant payment details so we can review it.
6. Contact
Vertex Growth Systems
Email: vertexgrowthsystems@gmail.com
Phone: +91 73837 20402